WELCOME TO THE CHALLENGE
Frequently Asked Questions
What is the email address for support?
Email the Client Care team at: clientcare@heartcorebusiness.com
Who can I call for support?
Call the client care team at: (866)390-3005 They’re in the office 7am-7pm PT, make sure you leave a message and they’ll get back to you asap
Will there be replays of the challenge?
The video recordings of the Challenge will be in the Coach Yourself To Success FaceBook Group under GUIDES. They will be available until Monday morning Feb 13th (approx 6am PST) https://www.facebook.com/groups/heartcorebusiness
If you upgraded to VIP, you will have recordings located in your HeartCore World Portal Here: https://heartcorebusiness.mykajabi.com/login
If you would like to upgrade to VIP and get unlimited access plus additional content, you can upgrade here: https://www.uturnchallenge.com/vip
How long will the videos be up in the Coach Yourself to Success group?
Videos will be available on Facebook until Monday morning Feb 13th (appx 6am)
I am having trouble joining the event
The Challenge starts at 9 am California time and runs about an hour daily
We are live Monday Feb 6th thru Friday Feb 10th
Make sure it is during the above times, if you are still having trouble, use the chat on the bottom of this page for help right now. We can get you hooked up and in the training asap
Offer Questions
When is orientation for Mentor Me Live purchasers?
Mentor Me Live Orientation is Monday December 5th at 1:00 PM PT (2:00 PM ET)
When does Mentor Me Live start?
After you enroll, you will immediately gain access to HCWorld and to the Mentor Me Live Monthly Mentor Sessions, next live call is TUESDAY December the 6th at 12pm PT (California Time) Make sure you attend Orientation on the 5th at 1 pm PT for the full schedule
How long is the Mentor Me Live Program?
Mentor Me Live is designed for you and your business to grow for many years to come, we have road maps to take you from $0 to your first $100K and then up to 7 figures
Your initial commitment today is for 6 months, but you can stay longer (we have clients that have been coaching with us for up to 10 years) stay as long as you want… we introduce new content every month so your business and strategies can stay current with the market
How long is the commitment to Mentor Me Live?
Today the commitment is for 6 months, after that your membership will auto renew month to month.
What is the schedule for the Monthly Mentor Calls?
After you enroll, make sure you attend Orientation for the full schedule Mentor Me Live meets the first 3 Tuesdays of the month at 12:00pm PT (California Time)
When are the Mentor Me Live Masterminds?
The next Mentor Me Live Mastermind is November 17th-18th in Tampa FL! We’ll be sending RSVP information soon. We are planning our spring Mastermind for the 1st week of March on the West Coast
You’ll have the option to choose one to attend
What are the payment options?
Credit/Debit or Paypal, if you are having issues OR you need to split you payment on different cards, use the chat on the bottom of this page, our team can support you
What if I recently purchased Mentor Me Live - can I get this payment offer instead?
Every offer is different and never the same offer twice. https://www.heartcorebusiness.com/terms-of-use/ also states: Occasionally HeartCore Business will offer discounts on the programs. If you make a purchase and HeartCore offers a discount on the program AFTER YOUR PURCHASE, you are not granted a refund of the difference.
If you choose to step into this offer and you are on a current 12 month agreement for Mentor Me Live, your 6 months of access will tack on to the end of your 12 month agreement. This offer will cancel out any grandfathered renewal rates from your previous agreement. All billing will be due as stated on the offer page and payments for the additional 6 months cannot be deferred
What is the refund policy?
You have 7 days from purchase to request a refund, after that, sales are final.
What are my bonuses?
There’s an orientation to review all the bonuses on November 8th at 11am PT! Bring your notepad and calendar!! Check your email for more details
Can I split my payment onto 2 cards
Yes, use the chat at the bottom of this page to connect to our billing team
HEARTCORE BUSINESS UPDATES
ENABLE YOUR WEBCAM:
With most virtual events, video is one-way. This makes it harder for the host, as well as other attendees. We ask that you enable your webcam during this event so the speakers will be able to see you, and feel your energy making this day one of the most fun and valuable virtual experiences you’ve ever been a part of.
But if you’d rather keep your webcam off, that’s ok too. PS – Be aware of your surroundings. For example, if you need to use the restroom during the live sessions, and you take your computer with you so you can still hear us, be sure to turn off your audio and video
BEING PRESENT:
Really “listen” to the speakers: Being present is the best gift you can give yourself! Resist the urge to take tons of notes, keep your phones on do not disturb, and turn your email notifications off to minimize distractions. If you have children, set up a play area where you can keep an eye on them while they are self-entertaining.
CLARITY:
Less clutter, more clarity. We believe the less clutter, the easier it is to learn. Keep your workspace tidy and comfortable. It’s especially important right now to wash your hands regularly and keep your work area disinfected.
ATTENDEE GUIDELINES.
Here are guidelines for how to show up and make the most of the training while respecting your fellow participants
SHANDA SUMPTER
Shanda Sumpter is a female entrepreneur who had to figure out how to bootstrap her business, found her husband in 90 days, and gave birth to their son while taking 5 months off a year.